Terms & Conditions
Bookings& Deposits
A non-refundable deposit of 50% of the total order value is required to secure booking.
Full payment must be made at least 3 days before the event date.
Bookings are subject to availability and your event date is not confirmed until the deposit is received.
Changes to your booking e.g. number of guests, menu preference must be requested at least 1 week before the event and may incur additional charges.
Cancellations & Refunds
Cancellations Made: More than 1 week notice before the event date is eligible for a partial refund (excluding the non-refundable deposit.)
Less than 3 days before the event date, no refunds will be provided. On the unlikely event that Lemon & Co Catering must cancel your booking, a full refund (including deposit) will be provided.
Dietary Requirements &Allergies
We strive to accommodate dietary preferences and allergies: however, our kitchen handles allergens such as nuts, gluten and dairy.
Clients must notify us of any specific dietary requirements at the time of book or at least 2 weeks prior to the event.
While we take precautions, we cannot guarantee an allergen free environment, and we are not liable for any allergic reactions.
Delivery & Setup
Grazing tables include setup within the Greater Perth metropolitan area, additional charges may apply for locations outside this range.
Setup typically takes between 2 hours and clients must ensure appropriate space and access are available.
Lemon & Co Catering is not responsible for delays caused by circumstances beyond our control e.g., traffic, venue restrictions etc.
Food Safety & Liability
Grazing Tables are designed to be consumed with a maximum of 4 hours from setup to maintain food safety. After the event, the client is responsible for proper storage and disposal of remaining food.
Lemon & Co Catering is not liable for any issues arising from improper food handling after setup.
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Equipment & Decorations
All equipment and display items e.g. boards, stands, props remain the property of Lemon & Co Catering and must be returned in good condition.
A security deposit may be required for rental items, refund upon return in original condition.
Damaged or missing items will be charged to the client at replacement cost.
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Photography & Marketing
Lemon & Co Catering reserves the rights to take photographs of the grazing table set up for promotional purposes unless the client requests otherwise in writing.
Client provided images featuring our products may be used on our website and social media with prior consent.
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Foree Majeure
Lemon & Co Catering is not liable for cancellations or service disruptions due to circumstances beyond our control including but not limited to natural disasters, government restrictions or extreme weather conditions.
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Pricing & Payments
All prices are subject to change: however, once a deposit is received, your agreed price is locked in.
Payment method accepted direct deposit.
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Client Responsibilities
The client is responsible for ensuring the event venue allows external catering and provides adequate facilities for setup.
Any special requests e.g. dietary preference, themed decor, must be communicated at the time of booking.